What services do you provide?
We are well known as a reputable academic writing service that assists the students with their essays, research papers, term papers, reviews, and all other types of assignments. We can even help with thesis and dissertation writing. Our customers value our work because they are always sure that all instructions to the papers are followed, all the requirements met, and all specifications are adhered to. Each of our clients gets authentic papers written from scratch at the high level and according to the latest standards.
Will your writers understand what I need from them?
Mid-Terms.com hires the writers at a variety of disciplines who own the Bachelor’s, Master’s, and Ph.D. Degrees. We evaluate the level of complexity of the paper and then choose the writer who can be the most efficient at doing that particular task. We always check if the writer has experience of work in the area of academic writing; that is why we guarantee that the papers are of premium quality.
What if the writer fails to meet my deadline?
If you see that you have not got the paper that you ordered, you have to contact us without any delay using the telephone, message board, or live chat service. You can be 100 % sure that we will help you resolve the problem. Delays may happen because of various reasons, but we will do everything possible to assist you. Furthermore, please help us provide effective services by checking your account and personal email for possible messages from the customer support and our writers. We encourage you to do that because writers may require some particular guidance or files from your side. It may also happen that the order is verified late and the financial department needs a payment receipt to check whether there is some fraud with online payments. In such cases, we need to get in touch with the client to ensure timely delivery and effective work on the paper.
How can I contact the customer support?
Our customer service team can respond to all your requests and questions via telephone, live chat, or email 24/7 with no days off.
Can you cope with complicated projects?
Absolutely! Mid-Terms.com hires only professional writers and contract academicians who are knowledgeable in a variety of fields. Thousands of customers worldwide have already enjoyed our services of academic, business, and professional writing.
Are your prices high?
We have flexible pricing and reasonable cost of the provided services. Get a price quote from us after you give us all the details about your order. Flexibility implies taking into consideration the academic level, urgency, and number of pages when we calculate a price.
What should I do if I do not like the paper?
You can ask the writer to revise the paper if you believe that the writer failed to meet your demands. It will cost you nothing if you file a request within 48 hours after the deadline expires. Please give the writer the whole set of instructions at once; however, please mind that the original instructions should be kept. In case you claim that the content of the paper is not original of the paper, you have to give us a plagiarism report. Just let us know what you do not like, and we will find the way out of the situation.
How can I contact you in case of an emergency?
Have a look at the “contact us” page on our website. Complete the form and get an immediate response.
Do you have a database of previously written academic papers?
We do not! Our writers work on the papers from scratch. After we have the paper delivered to the client, he owns it and we have no right to do anything with it.
Is my confidentiality guaranteed?
Yes, it is! Complete confidentiality is obligatory for all of our customers. We do not share your personal information with anyone.
What efforts do you make for client’s satisfaction?
We do care about our customers. First, we employ only those researchers, writers, and editors who have passed a rigorous screening and evaluation process. We assign writers according to their fields of academic expertise and the academic level of the order. Second, we take all of your information and specifications seriously, including all requirements for the work you are ordering and your deadline need. If you are able to give us proper time, we can deliver your ordered work well before your deadline for you to review it and to request any revisions – revisions are done at no additional charge if our writer failed to follow your instructions. We realize that our customers are our business, and meeting or even exceeding their expectations keeps us in business. You can be assured that we will do whatever it takes for you to be satisfied with both our service and the quality of the final product!
How can I be certain that the work I receive won’t contain plagiarism?
Mid-Terms.com recognizes that getting caught plagiarizing is a serious offense at the academic institutions. You can be certain that we take all steps to ensure that your custom essay is free of plagiarism. We scan all papers through two separate anti-plagiarism tools. Our writers recognize that plagiarism is a form of misconduct, so they take care not to lift material that has not been sourced. As an extra guarantee, you will receive a complete refund if you find that your paper contains plagiarism.
Can I talk to my writer in case of having any questions?
If you have any comments, questions, or suggestions, you are free to talk to your writer directly in our messaging system using your personal account. In addition, you can get in touch with our support managers asking them to forward your information to the writer working on the order.
The order form does not go through. What can be done?
The most obvious reason for that is that you are trying to attach big files to the system. If you want your writer to check some book or any other big file, you can ask our support agents to forward it to your assistant. In other words, you need to submit an order form without files and send these files to our support representatives.
My online exam will last for 2 hours but I cannot find such urgency on your website. Can you assist?
Completing your online exam within such a short period of time will be possible only if there is a suitable writer, who can work on your task. As such, we highly recommend you get in touch with our support managers and ask them to check if there is an appropriate writing expert available. Besides, you can clarify other issues including the deadline with our manager. After all, they are working online 24/7 to make our partnership maximally smooth and convenient.
Can I get a refund in a form of bonus credits?
Yes, you can do it. To use your bonus credits once your refund is checked and approved, you will need to inform our support managers or representatives of our Financial Department about your decision.
When will I get my paper?
At our writing service, we never miss our customers` deadlines but do everything possible to upload all papers within the deadlines allocated. If you choose a 1-day urgency, you will receive your paper exactly within this set deadline. Once the paper is completed, it will be uploaded to your personal profile where you can download it once the deadline expires. If you want us to send the paper to your e-mail, just let us know about that and we will gladly follow your request.
What assignment type should I select?
If you are not certain what kind of writing service to order, feel free to get in touch with our support representatives and they will study your requirements thoroughly to assist you accordingly.
Do you guarantee receiving high grades for your projects? How can I be sure that I will receive a high-quality paper?
Although we cannot promise any grades, you can expect premium quality from our team. You should understand that each tutor has their own assessment system and preferences, so we cannot guarantee what grade you will receive. Nevertheless, we are certain that our writers are proficient and qualified enough to provide our customers with papers of supreme quality. Having more than 20 years of experience in the writing field, we know how to write papers that can meet and exceed the expectations of our customers.
Can I receive my paper before the deadline?
According to our policies, our customers receive their papers within the deadline stipulated. However, we understand that there can be many reasons that may make our customers ask for their papers earlier. As such, we are ready to follow your request but you will need to pay the price difference between the deadline that was selected initially and the urgency you really need to compensate the writer`s urgent work. If you want to get your paper earlier, just contact our support representatives and they will take good care of your request.
How will I get my paper?
The completed assignment will be uploaded to your personal profile. If you cannot log in for some reason, just let us know about it and we will forward your paper to your e-mail.
I have already completed a part of my paper. Can you finish it, please?
Yes, we can finalize your paper following your instructions. Pay attention that you will need to provide us with the accurate details of your task, as well as the paper that should be complete by our writers.
What is your working schedule?
For your convenience, our service is working 24 hours 7. Any time you may need our help, you can contact us and we will not let you down.
Can you complete an urgent order for me?
Our company has vast experience in dealing with urgent assignments. We want you to know that even if you place an urgent order, you will receive a high-quality paper that will meet your expectations.
I want my order to be written by a specific writer? How can it be done?
If you want to cooperate with a specific writer, you should just tell us about it and we will inform this expert about your willingness to cooperate. Pay attention that a Preferred Writer`s option will cost you 15% from the overall order price.
Will you work on a revision if I am not completely satisfied with my paper?
We take full responsibility for the quality of papers we deliver to our customers. If you think that not all of your instructions were followed, you will need to let us know about it within 48 hours from the order completion and we will make all the necessary corrections to it. Pay attention that if you provide revision instructions that contradict your initial guidelines, a free revision will not be possible.
Is there any way I can receive a plagiarism report?
If you order our VIP option, which is called “Detailed Plagiarism Check,” you will receive a link for a Plagiarism check in your account. By clicking on the link available in the Order Details, you will be redirected to the newly uploaded account at ThePlagiarism.com. You are free to check any text up to 100 words and this sophisticated software will provide you with accurate results.
I have some problems with paying for my order. Can you help?
We do not work with customers` payments directly. As such, if you experience any problems with paying for your order, you will need to try a different credit card, browser, or device. If the problem remains, you will need to contact your bank and ask for help.
How can I see that my order was assigned to some writer?
You can see it in your personal account. The “Verification” status means that your payment did not go through. The “New” status means that your order is in the system but the writer is not assigned yet. If the order status was changed to “Processing,” it means that the appropriate writer is already working on your order. The status “Sent” says that your order is done.
When will I receive my order?
You will receive an order right after its deadline expiration. Pay attention that we count the deadline from the moment of the order verification.
Can you assist me with a programming task?
We provide our customers with writing services only. If you need help with your coding, programming, or application development task, you need to look for another company.
Can I change my personal information in the system?
Yes, sure. To do it, you will need to log in to your personal profile and proceed with updating your personal information by clicking on the “Edit” tab;
I have chosen the wrong urgency/service/ number of pages. Can I update my order form?
Unfortunately, you cannot make any changes when the order form is submitted. However, you can ask our support managers for assistance and they will gladly do it for you. If your new instructions require additional payment, you will need to compensate for extra work to be done.